Winning the game but no points, second time =(

[O_o]

Hello! play on 8 server, and second time situation is that I was winning, but then I disconnect an no game no points, saved points only from games I not won, this is very sad, many hours of gaming just disappears =(
Why it's happening?

last game is 07/07/2025 at 1am or something like that... took screenshot on console

[Chucky]

Hi O_o,


I have checked your complains.
 
1) Your given screenshot was from latest game which ended today at 15:43 UTC. Unfortunatelly you have went the game one hour before goal (disconnected by general timeout and not reconnected) - no points.
2) From the game which ended at 0:49 UTC you have gotten points.


Regards, Chucky.

[O_o]

Thank you! I didn't know about this nuance. I couldn't reconnect right away.
It turns out that when the game ends, you need to be connected to the game, otherwise the points are not counted, right?

[Chucky]

That´s the way it is!