Topics

1

Complaints / Automatic restart?

« on: October 27, 2013, 10:21:59 am »

I was playing a game on server 8 for a while, right after the tournament match, then I went to sleep. When I got up, I found that the server was restarted. I knew that the game couldn't have ended so I tried to ask what happened. Batt checked and said that it was automatically restarted because there were no players for 3 hours 30 minutes.
If that's true, then I think it's a really bad setting, especially on this server. Since the game takes many hours to finish, it's unreasonable and unfair to restart it after such a short time, just because nobody happens to join it for a while. I even left the client connected when I slept, but it got disconnected at some point after that. I suggest the timeout duration (if any) should be at least 12 hours.

2

Complaints / Points not recorded

« on: September 18, 2013, 08:21:23 am »

I won the game on server 8 on 18 Sep at 07:33 UTC, but it didn't record my points. See attachment. The company number was 1.

3

Complaints / Compensation request

« on: September 09, 2013, 01:59:18 pm »

Hi, I played on server #5 on 7 Sep and was supposed to win, but xshunter was down so it didn't end the game (I couldn't even log in). Here's a screenshot right before the server restarted: http://imgur.com/7nh4mge - hopefully it has all the necessary details (note the UTC time in the corner)